ICTs in Ophthalmology: its impact on physician’s communication and daily training

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Giselle Ricur
María Gabriela Batiz

Abstract

The purpose of this article is to report the use of new applications in Information and Communication Technologies (ICTs) that have impacted on the way physicians train and communicate with each other regardless of their geographical location. In order to facilitate instant communication (audio-video) between attending and consulting physicians at the different institutional sites, the use of videoconference solutions, Remote Computer Access Software (RCAS) and voice over IP (VoIP) was implemented. Slit lamps were fitted with dynamic IP video and digital cameras. Videoconference capability was assured by both computer videoconferencing software and VoIP freeware, with the aid of cameras. RCAS enabled both the attending and consulting physicians to have complete control of the personal computer (PC) and view images or video, regardless of their location. Therefore, real-time consultations and telementoring could take place on demand, avoiding unnecessary patient or physician transfer, as well as helping reduce the carbon footprint. ICTs have empowered our eye care by enhancing the efficiency and productivity of our daily work. Therefore we can continue providing high quality eye care services regardless of the geographic barriers of physicians and patients, as well as contributing with the protection of our environment.

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