The National Telehealth Program in Brazil: an instrument of support for primary health care

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Francisco Eduardo Campos
Ana Estela Haddad
Chao Lung Wen
Maria Beatriz Moreira Alkmin
Patricia Maluf Cury

Abstract

This article aims to present the National Telehealth Program, which is being implemented in Brazil. This program relies on telehealth resources with the objective of carrying out teleconsultations and permanent education. It makes use of 3D modeling, animations, and videos that encompass 900 Brazilian municipalities. The program is directed at the Family Health Teams (ESF)with the objective of contributing to the consolidation of the model of care that focuses on a Family Health Program (PSF). In addition, it includes actions focused on the medical, nursing and dental teams. This article clearly outlines not only the distinct and expected results of the program but also the manner in which the program is organized and managed. In addition, the article discusses the various possibilities for structuring the project in nine state centers. The preliminary results are presented and illustrate the progressive incorporation of telehealth resources in the daily lives of the teams working with family health in the country. Currently, the project can be found in more than 600 cities throughout the country and distributed in nine Brazilian states.

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